Originally Posted by
seldomrfly
Well, let's see how the EC261 goes. The delay from DXB on app. 1h was caused by a puking child. They decided to deboard just after pushback, luggage unloading took a while. They might claim this is an extraordinary event. (But in this case only one factor of several to why we are sitting in HEL for +24hrs)
Since AY didn't offer rebooking on VR, I don't think that AY took all reasonable measures to avoid the delay. Even if the puking child was an extraordinary circumstance, the additional delay caused by the refusal to rebook on VR is probably eligible for compensation.