FlyerTalk Forums - View Single Post - Long telephone hold times for Centurion members?
Old Mar 18, 2022 | 9:08 am
  #20  
PMFR
 
Join Date: Jan 2010
Programs: Amex Centurion
Posts: 121
Had the Card for nearly twenty years. Hold times, as set forth in prior posts, are not acceptable. Furthermore, you are no longer guaranteed to get a member of your "dedicated" team.
PMFR is offline