8 weeks seems to be the waiting period according to a number of posts on other forums.
Cancel fee is normally 6000 pts however it depends when you initially booked as Qantas have waived fees for Intl award bookings:
- booked between 25 February 2021 and 30 June 2022,
- for travel between 1 November 2021 and 31 December 2022.
https://www.qantas.com/au/en/frequen...3Ann%3Aen%3Ann
edit: Just found this on the Qantas website:
"Due to the current circumstances, there are a significant number of refund requests and we're working through them as quickly as we can, prioritised in lodgement date order. Our current processing time is approximately eight weeks. Once your refund is processed, you'll receive an email to confirm it's been actioned. There is no need to call us. We appreciate your patience."