Originally Posted by SHLTP

Reading an article on how to provide feedback is not particularly helpful. There's my feedback. My app still doesn't work properly since merger. This is in different phones. Weird characters pop up where letters or characters are supposed to be on many pages of the app, most markedly the reservation one.


Oh, I have sent screenshots and called over 50 times. I have been told to clear cache.turn off or turn on VPN. Yada Yada.

3 phones and several years later, the gibberish on my app is still there. I rarely stay at Marriott now in part because of this failed CS and difficulty in booking.

When I do book, I literally go to an old 8 year old PC at home to book. I almozt never use my laptop anymore especially when traveling - just to book Marriott.