FlyerTalk Forums - View Single Post - Aegean name change fee - normal?
View Single Post
Old Mar 13, 2022 | 1:18 am
  #5  
TravelinSperry
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,170
Originally Posted by Knobbgb
I agree. I had the same thing happen when I booked a flight for a friend and got charged 20 Euro. Funnily enough, the same friend got a job for Goldair (who do all Aegean's handling in Greece) a couple of years later and part of her training told her not to worry about small, obvious name mis-spellings like that. While the official line was "in has to match", the reality they were told to apply was "use your common sense".
I tried explaining it was just one letter. I tried the, I caught it within minutes...and even tried I'm *A Gold. She just kept repeating I must charge you. No common sense applied. Shame that. Aegean < RyanAir ;-)
TravelinSperry is offline