Originally Posted by
Erin Barker
I’ve asked the concierge to look at codes on our reservation and waiting for response.
Any suggestions? We have 3 more upcoming reservations that we’re also assured was “coded” but not actually on the preferences part that we can see.
Two questions.
1. why are you dealing directly with a "concierge" if you are not personally a Globalist?
2. why is your own WoH account attached to a GoH booking?