Originally Posted by
berkeleybum
I wonder if its a security issue with first time transfers. Tried a Cap One transfer a few days ago (to take advantage of the bonus) and now In the same boat as
UA Fan - CapOne says they've sent the miles but theyre not showing up in my Avianca account. I've transferred from other programs - Amex and Brex - with no problem. Crossing my fingers that mine will resolve itself within the next couple of weeks too!
I have a feeling it has something to do with first time transfers. I had to send in a screenshot of my Amex credit card statement showing points being debited to their IT support. Yesterday I did a test transfer of 1,000 miles and it posted instantly.
Are you able to see miles coming in, in your account transactions view? I was able to see it there and when I try to transfer miles to other LM members.