Originally Posted by
BigFlyer
I agree that the vouchers will probably go away - as will the ability to change Light tickets for free
You say it like those are two unconnected things - but they are one and the same. The ability to CANCEL all tickets (not just Light ones) is an "add-on" and leads inevitably to a voucher.
Note that you do not have the ability to CHANGE light tickets beyond what is allowed under the normal fare rules. As you saw already, when you tried to make a change, you "lost" a lot of money. You were lucky that you realised that you could still CANCEL and rebook, rather than CHANGING.
In the future, you will no longer have this option to cancel for a voucher. Making the exact same change you made just now, you would not receive a voucher. You would just get the new ticket and no refund.
Originally Posted by
BigFlyer
Although I do wonder - the refundable vouchers had a sunset date when they were introduced, and there is currently no sunset date for the vouchers.
All vouchers currently being issued are valid for 1 year from the date of issue as you noted later in your post:
Originally Posted by
BigFlyer
Voucher is valid for 1 year from the date of issue, non-refundable and non-transferable."
So make sure to use any non-refundable voucher date within a year of its issue.
Here's what my (refundable) voucher, issued this very morning, says: