Originally Posted by
MotelRomeo
Just got an email saying they dropped me from the program. Not a surprise if they base it off frequent flying as I used to be an every week flyer, but between the pandemic and changing jobs I've only flown a handful of times in the past couple years. I redeemed the points for 500 miles at the beginning of January, but they still haven't posted to my SM account. They completely deactivated my Skypanel account so I can't even log in to get a copy of the redemption receipt. At least I still have the redemption email if I have to fill out a complaint form.
Moral of the story is to redeem for those mileage rewards when you can because they can close your account with no notice.
My 500 miles posted today after two months of waiting. I sent in a comment last week to check the status, so maybe that's what got them to actually post. And with that, my involvement in the secret society has come to a close.