FlyerTalk Forums - View Single Post - Long telephone hold times for Centurion members?
Old Mar 4, 2022 | 7:28 am
  #11  
BLV
All eyes on you!
20 Years on Site
 
Join Date: Apr 2006
Location: NYC
Posts: 1,049
Same here with long wait time while calling two days ago. And the only reason I dialed in was because they weren’t responding via email, and 9/10 my designated Cent Team responds quickly.

The times of one RM and instant pickup when calling are long gone. Doubt things will ever get back to that level of service.
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