FlyerTalk Forums - View Single Post - Long telephone hold times for Centurion members?
Old Mar 2, 2022 | 5:54 pm
  #2  
nyc2cal
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5 Years on Site
 
Join Date: Mar 2017
Location: San Diego
Posts: 162
Same thing has happened to me. They don't have enough staff. To be fair, lots of companies are having difficulties hiring and retaining good people in the past two years. To also be fair, it doesn't jibe with the annual fee doubling in 2020.
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