Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 6,279
Are you an AC member? If so, have you thought about mentioning it to the IAH AC agents? They likely have more faster and more direct access to AA's management in IAH who could correct the issue. Maybe AA's not even aware the AA priority sign is missing. Could potentially be a quicker resolution than just sending in a complaint on AA.com.
-FlyerBeek