Originally Posted by
hotshot265
2/26-1756 MSP-PHX. No PDB, full beverage service once in the air, no meal even though flight was listed as dinner. Flight crew did get their hot meal, we got two passes of the snack basket. I wasn’t super hungry so it honestly was not a big deal, but when I asked the FA in first, he said meals are only served on flights departing a hub with catering and that the cold sandwiches are gone now. I asked where the pilots hot meals came from then, they were catered in DFW where the in bound flight originated.
Despite the flight being coded as dinner, isn't the new standard 1,500 miles for a hot meal in F? Despite being over 3.5hrs, MSP-PHX falls short of that distance requirement. I think they were supposed to also roll out a lighter meal option for flights between 900-1,500 miles, but I don't think that's been implemented yet systemwide. Regardless, there's no excuse why AA.com doesn't get the meal coding right - but it was also like this on some routes pre-COVID (I recall LGA-MSP being one of them - coded for dinner but frequently only catered with a snack basket).
-FlyerBeek