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Thread: Chase Ultimate Rewards Points not Transferring to Spouse's World of Hyatt
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Old Feb 26, 2022 | 8:52 pm
  #8  
HHonors OUTSIDER
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Join Date: Mar 2010
Posts: 1,326
Originally Posted by senik619
Just to be very clear, it’s my wife’s UR account to my WOH account that is not working. My wife can transfer to her WOH account no problem.

I thought it could be an IT issue. I’ve tried multiple computers and multiple browser and the same issue.

I will say the closest I got to an answer was in December I was deep into a Chase customer service call (multiple dept transfers) and the agent said that she was getting an error saying I could not transfer points until next year. It didn’t make sense but it was another clue. Unfortunately we are well into a new year and still have the same issue.
Why don’t you transfer her UR points to her Hyatt account and then transfer from her Hyatt account to your Hyatt account?
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