Originally Posted by
ezak
If you click the button and nothing happens, then it sounds more like an IT issue than an account issue. I'd try switching browsers or even computers, and see if the problem persists. For your reference, I just transferred points from UR to Hyatt yesterday and had zero issues.
Just to be very clear, it’s my wife’s UR account to my WOH account that is not working. My wife can transfer to her WOH account no problem.
I thought it could be an IT issue. I’ve tried multiple computers and multiple browser and the same issue.
I will say the closest I got to an answer was in December I was deep into a Chase customer service call (multiple dept transfers) and the agent said that she was getting an error saying I could not transfer points until next year. It didn’t make sense but it was another clue. Unfortunately we are well into a new year and still have the same issue.