FlyerTalk Forums - View Single Post - E-Rewards Frustration Having AA Miles Posted!!
Old Nov 17, 2004, 10:12 am
  #1  
bordi20
 
Join Date: Oct 2002
Location: Dallas, Texas, USA
Programs: AA Platinum Member, (4MM+) Starwood Preferred, Marriott Rewards, Hertz Gold Plus
Posts: 107
Unhappy E-Rewards Frustration Having AA Miles Posted!!

After completing more than 100 surveys on the e-rewards site, I cashed in a two $50 rewards (one with no AA flight requirement) to get a total 5,000 AA miles posted. It's been over 60 days and still no mileage posted to my account. I get bombarded with surveys from e-rewards and they don't even have the courtesy to post my miles!

I've e-mailed them at least 5-6 times and get "canned" responses back from them! Today's latest one stated that I have to wait 4-6 weeks after my AA flight activity actually posts, will they eventually credit my AA account with their 5,000 miles.

Why can't e-rewards be more customer friendly towards those who complete their surveys in a timely manner??

I hope that they post these miles really soon...or I may have to un-subscribe from their service.

Anyone else experience these frustrations with them??

Thanks. bordi20
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