Originally Posted by
DLASflyer
Flight arrived at gate 11:26 pm, baggage arrived at claim 1:34 am. Issue was mechanical with cargo hold door. International flight. Told we could not leave customs area without checked baggage. Meanwhile all rental car agencies closed for the night. Lost my hotel I had paid for an hour away. Paid for new hotel at the airport and got rental car the next morning. Odds of Delta reimbursing me for the airport hotel?
Sorry to hear all of the nightmare.
What if you didn't have any luggage? Would you still be held?