FlyerTalk Forums - View Single Post - Global Entry 2.0 - Facial Recognition
View Single Post
Old Feb 23, 2022, 11:56 am
  #189  
Majuki
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,061
Originally Posted by asdfmkay
Yeah, I guess we were still expecting fingerprints and documents but the machine automatically took the picture after pressing start. We tried to remove the mask and take another picture but it then gives a message saying our last try was too recent.

But that's exactly my point. With fingerprints, you don't have to worry about any of that...
There's some window that requires manual intervention. I think it's around 4 hours. This happened to Mrs. Majuki the first time too where she was wearing a mask. I remember it not being a clear indication on the kiosk saying that the traveler must remove anything prior to the photo.
Majuki is offline