Originally Posted by
HibernateNow
....
Is there a way to make the change by paying just the $20 difference? I have been on hold with United for the last 50 minutes... guess all live agents are busy right now.
Calling is the only way to get immediate credit, otherwise the original E+ fee will be refunded AFTER the flight occurs.
You can purchase online now and wait or eventually call for a refund.
See more on
Premium Plus Seats Sold as E+? Service levels? (economy)
Note you will be getting E+ service, not PremPlus service.
If you had actually purchased a PremPlus ticket, there would have been no seat change fee.