Originally Posted by
friedablass
She was clearly violating the terms printed directly on the gift card:
"This Gift Card may be used only to purchase merchandise and services sold at Saks Fifth Avenue and OFF 5TH stores, through 877.551.7257 or at Saks.com and saksoff5th.com."
(bolding mine)
You should have called her out on it and asked for a manager or supervisor.
These cards did not have
OFF 5TH mentioned; she scrutinized them looking for that before refusing to accept them. When I said I'd used them there recently (last summer) that cut no ice with her at all.