Originally Posted by
DELee
interesting. I always thought it was within 24 hours of ‘purchase’ - but you are correct, it definitely says ‘book and ticket’. I always thought it was from when you clicked the ‘purchase now’ button. Maybe it changed at some point. Interesting though since when you book and when it tickets can be pretty much simultaneous, but it isn’t always, as in the case when ticketing is delayed.
As I was reading the terms, also noted this doozy bullet point, which I never realized before:
Tickets purchased using e-certificates are excluded
Does this mean ETCs, and is this actually legal? Since ETCs are a form of payment, shouldn’t anything purchased using these follow the DOT rules, which require a refund to original form of payment within 24 hours as long as it’s booked at least a week out? Also asking since I still have an $800+ ETC from the early days of COVID, and may think twice about when to use it if tickets with it don’t follow the policy.