FlyerTalk Forums - View Single Post - "We're Sorry" Free EQM Email
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Old Feb 9, 2022, 8:47 am
  #83  
olouie
 
Join Date: Mar 2007
Posts: 4,975
Originally Posted by thatmikereed
Seems like this was either really haphazard or very specifically targeted. Despite two canceled flights, an airport change, etc., since I wasn't at one of the directly impacted airports I guess I didn't qualify.

Not going to quibble over 5K EQM, but it's bad form IMO.
Im with you here. We had many impacted flights and continue to face them. No email, no EQM, no email from the new CA team head. It’s like AS has just passed us over. I guess the days of dealing with changes, cancellations and meltdown don’t count for some of us. Not big deal over 5k EQM but just feels bad as one of the customers that isn’t worthy anymore haha.
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