FlyerTalk Forums - View Single Post - removing service agents from clubs? New direction: combo in-person / virtual agents
Old Feb 9, 2022, 12:10 am
  #58  
gokeeper
 
Join Date: Dec 2011
Location: YYZ
Programs: UA1K MM, JL JMB SAPPHIRE, Marriott Titanium/LTP, Hilton Diamond
Posts: 1,267
Originally Posted by worldwidedreamer
I'm not sure about all the negativity in this thread. An early post has the QR code for the priority chat website. It links to the URL https://united.fiveout.app/welcome.

Now anyone with the link can access a lounge-quality representative from anywhere in the world. From my perspective I'll use this far more than an actual human agent at a lounge.
Real lounge-quality representative usually reply to your question in a few seconds instead of minutes.
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