Originally Posted by
bourbonbum
So is it safe to chalk up a "No ticket issued" message on a reservation to the website being glitchy? I just realized one of my reservations for later this month shows this, would prefer to waste time on a call or chat to support if it's not an issue. Mine doesn't show a ticket number later on the screen as yours did. I did get a ticket number with the confirmation email from a few months ago.
You're probably fine, but if it was us, we wouldn't take a chance. Best to just re-confirm that it's ticketed properly. While it's probably just a website glitch, their IT is so horrendous these days, you really need to stay on top of these sorts of things just in case.