Originally Posted by
AutoSlash
Don't even get me started on this. I have had so many issues over the past few months, it's ridiculous. I have one itin where it shows:
Ticket number
No ticket Issued
Then right under it, I see it says:
Ticket number 3412176003231 (not the actual ticket#)
It shows that a seat isn't assigned, which is annoying because I paid in points as a Mosaic to upgrade to EMS.
I called in and the rep is like, I see you in seat 2A, so I'm like well, why doesn't the Jetblue website show that and the rep says, I have absolutely no idea. Great, that gives me a lot of confidence.
So is it safe to chalk up a "No ticket issued" message on a reservation to the website being glitchy? I just realized one of my reservations for later this month shows this, would prefer to waste time on a call or chat to support if it's not an issue. Mine doesn't show a ticket number later on the screen as yours did. I did get a ticket number with the confirmation email from a few months ago.