Originally Posted by PACLipper

I have UA Club Access twice a year due to the Chase Visa affinity card, but after this trip, I am strongly considering blowing my miles and canceling that card. If the F service I had on this trip from Chicago to Honolulu to Washington Dulles is "closely aligns with Polaris service," then my September flight to Munich on UA metal (I am returning via FRA to catch the 747 on LH) is of concern. The catering on this F flight was Gross, and the catering from Chicago O'Hare was not much better (I was served nuts from ORD, but not from HNL). I was looking forward to the sorbet someone had mentioned this past summer in these forums on UA F Hawaii, but it was missing completely. White rice is of poor nutritional value and at breakfast? Gross! It may be popular cuisine in Hawaii, but not for me. Had I known white rice was served with both meals, I would not have selected them. Of course, UA does not provide menus, not in F, and not in its once esteemed Polaris service, either, from what I have read on FlyerTalk. I will not put my $$ toward UA F to HI again. Flagship Hawaii passengers can avail themselves of the AA Flagship Lounge at DFW when it reopens this spring, and access is provided to the Admirals Club in the interim. Would UA ever provide comparable access to the Polaris lounge at either IAD or EWR? AA Flagship Hawaii is superior to UA F on long-distance Mainland routes in terms of both service and catering. Bill Patterson would be ashamed of such service (https://en.wikipedia.org/wiki/William_A._Patterson).