Originally Posted by
gmt4
Anyway, there's likely good reason they removed them, the personnel are better deployed elsewhere.
Granted I don't live in horrible places like Chicago and New York subject to snow and Thunderstorms - but I've never seen an agent at HNL literally ever do anything for a customer except welcome me to the Club in 10+ years (and they have 2 of them), nor at LAS (2 of them), and the ones at LAX and SFO (usually at least 5 (2 to check in and 3 just around the corner or upstairs sitting around) seemingly only do Hawaii wristbands.