FlyerTalk Forums - View Single Post - removing service agents from clubs? New direction: combo in-person / virtual agents
Old Feb 7, 2022, 11:16 am
  #38  
halls120
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Join Date: Jun 2005
Posts: 57,616
Originally Posted by iluv2fly
It's here to stay. Spoke to the manager of the ORD clubs last month and he confirmed it. Told him that many of us won't be happy with this.
Sounds like UA needs to edit their website.
United Club℠ locations offer a wide range of amenities to make your experience productive and enjoyable.

To support a healthier and safer environment throughout your travel journey, some amenities may be different or unavailable. As you plan your next visit, learn how we're putting your health and safety at the forefront of your United Club experience.
  • Complimentary beverages and light snacks
  • Complimentary bar service
  • Agent assistance with reservations, seat assignments and electronic ticketing
  • Complimentary high-speed wireless internet access
  • Private phone booths with speakerphonesfootnote*
  • Information on local dining and entertainment options
* Available at select locations.
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