FlyerTalk Forums - View Single Post - When does AA know about missing captain?
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Old Feb 3, 2022, 8:17 pm
  #2  
Catbert10
 
Join Date: Mar 2005
Location: Austin, TX
Programs: CoUniHound 1K 1MM, AA EXP 2MM, DL Plat, Marriott Lifetime Titanium
Posts: 1,625
Persistent problem with AA. AA's operations center knows where the crew is and has a very good idea of how long a delay really will be. That information is rarely communicated to the front-end systems accessible by passengers, GAs, club agents, FDS, etc. So the announced delay is often times wildly inaccurate. AA is famous for the rolling 15m delay.
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