Originally Posted by
loosehead
Anyone had this issue and found a way around it?
This is going back a bit, but I too had a lot of trouble getting an initial selfie. Eventually I got it to work - took something like half an hour - by moving to a different background (a mustard yellow wall area). My house is, well older than the USA, has stone walls and wooden beams and ceiling. It was also built when people were a lot shorter than now, so my head is nearer the ceiling than your average 21st century dwelling. The brown wood beams and white wood background I already knew causes problems with things like QR codes reading but even a reflection of that was stopping it from taking a selfie photo. It may work better if you use somewhere outdoors (so natural light) and say a concrete background. And perhaps rope in someone to help.