Did you have status before? The EQD waiver is to only retain your existing status. Not for new status or upgrade to next level.
Also the EQD waiver was originally meant to be applicable till Dec 31st. The changes where we can now double dip for 2022 and 2023 status in Jan/Feb '22 probably was not updated in the system related to EQD. So if you achieved your EQMs in 2022, maybe the EQD waiver is not being applied and you might have to call in to get that reviewed.