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Thread: ExpertFlyer Help Desk, Information and Updates Thread
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Old Jan 27, 2022 | 9:08 am
  #2450  
ExpertFlyer Voice
Company Representative - ExpertFlyer
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Join Date: Jan 2005
Posts: 2,928
Originally Posted by PVDtoDEL
When I try to search visa, health, and passport, I'm getting an error message "Unable to retrieve data from server." Is that a problem on the ExpertFlyer or TIMATIC side?

The details that are causing this error message:
Citizenship: USA
Residency: USA
Departing: Various countries, including UAE and Uzbekistan
Arriving: Russia
We just did a Visa, Health, Passport search and it worked. If you're still having problems please email us thanks.
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