Ditto This is a repeating problem on both my act and my wifes
Luckily we are in NYC where real limo cos exist and we are moving our biz to them a bit more every time this happens. I thank Uber for making these high end cos welcome accounts like ours that don't run up thousands a month in rides. I'm sure Uber is quite happy to make their billions milking drivers and the masses rather than chase the high end of the market by actually providing service.