Cannot find Air India booking details
My husband and I were booked on Air India from Chicago to Kolkata via Delhi originally on 28 January 2022. The flight was rescheduled to 3 February 2022. We had the same PNR number with two e-ticket numbers. However, today I tried looking up our booking on the AI website and only my husband's details show up, but not mine. I called AI and they say my details don't exist on their system. They transferred me to the ticketing department but no one came on line after a two hour hold.
Can someone please tell me what must have happened and what I should do in this case? I never got any kind of notification about a cancellation, if my ticket was at all cancelled.
Thank you so much.