Originally Posted by
chuck1
I click on classic awards and then indicate I want a first class round-trip award.
It shows me the date and then says class of service isn't available and says it is business class.
However, it then doesn't offer a flight.
I would guess there is no First Class cabin on the route which generates the first message, and no Business Class awards available, only revenue tickets, which generates the second. Giving more details would help confirm or otherwise.