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Thread: "No electronic ticket" after SWU/RUC's applied
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Old Jan 21, 2022 | 9:56 am
  #10  
xjaehyun
5 Years on Site
 
Join Date: Sep 2017
Programs: Delta Platinum Medallion, Hyatt Explorist, Wyndham Diamond
Posts: 324
Originally Posted by chfenton
First time using a RUC for a flight. Just got notification from the app that my boarding pass was available (as I am now inside 24 hours for flight), but when I go to 'today" tab of the app the QR code is missing and it says to tap to complete check in. Of course, when I tapped, I received the message in my thread title. Tried several times. Experiences/thoughts or do I really have to check in with an agent solely because using a RUC? BTW the app does show gate info, flight info and my upgraded seat selection just won't produce the QR code.

Thanks


I had this happen to me last weekend, used an RUC to upgrade on LAX-JFK. Called it in and the rep mentioned something about having to reissue the ticket. A minute or two later and it was fixed.
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