Originally Posted by
demkr
Why is there even a "reissue queue?" Is it that hard to reissue it manually after applying the RUC?
What's even the point of having a queue if it doesn't process by check in time?
DL creates so many of its own problems by not allowing GUC/RUC to be applied online
It shouldn't be hard for an experienced agent, but many newer DL agents don't know how to do this.