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Thread: "No electronic ticket" after SWU/RUC's applied
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Old Jan 21, 2022 | 8:36 am
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HDQDD
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Originally Posted by chfenton
First time using a RUC for a flight. Just got notification from the app that my boarding pass was available (as I am now inside 24 hours for flight), but when I go to 'today" tab of the app the QR code is missing and it says to tap to complete check in. Of course, when I tapped, I received the message in my thread title. Tried several times. Experiences/thoughts or do I really have to check in with an agent solely because using a RUC? BTW the app does show gate info, flight info and my upgraded seat selection just won't produce the QR code.

Thanks
Probably should call them. It sounds like maybe they messed up re-associating/re-issuing your ticket. IME most agents these days don't know how to fix ticketing issues, so I would prob try to handle it before you get to the airport.
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