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Old Jan 19, 2022, 4:42 am
  #1030  
MaxFlyer
 
Join Date: Oct 2005
Location: UK
Programs: BA GfL & GGL, FB Platinum, MB Titanium, Hilton Diamond
Posts: 2,403
Originally Posted by BillyBleach
I have a trip to the US on Saturday the 29th. Tried to begin to upload some documents to VeriFLY and after entering the initial flight and personal details I get the error message -

Unable to save.
Please ensure you have an existing pass that contains the "Confident Traveler - USA" - "Passenger Details" requirement.

Which is odd as I am entering the details into the "Confident Traveler - USA" option

Anyone seen this? Any proposed resolution?

I have previously used VeriFLY successfully in recent months for Denmark and Spain, not the US though (not sure if this is a factor?)
I also have a trip to the US on 29 January and VeriFLY is telling me that it's too early to complete (start from 26 January) so I think you need to wait a week.
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