Originally Posted by
Flybye360
Hello all!
I'm fairly new to this but am trying to figure out how to actually use ExpertFlyer. No, I don't mean how to navigate the site. Rather: how do I book the fares I see on ExpertFlyer? So the whole premise of EF is that you can learn about fares not available elsewhere, but how do I actually book these fares and use the fare codes? Do I need to phone a travel agent and walk them through a booking? Or is there a website where I can book using the fare code. This is fairly confusing and I'm just trying to figure out how to use this tool properly.
EF can certainly be confusing; it provides a lot of information, which is terrifically value if one knows how to use it, but can be bewildering otherwise. In brief, EF provides access to data that travel agents have (it of course only provides access to the data, meaning the ability to view it). I use EF more for finding good routes and desirable flights than for finding fares, but I do sometimes use it to find fares.
The Fare Information query, by default, shows fares available between the cities you specify on the dates you specify. Note that it only shows the base fares, not the fares with airline-imposed surcharges and government taxes and fees. By default, it only shows fares for which there is also availability on flights on your dates. Since the fares shown by default are available and have corresponding flights available, you should be able to book those flights and get that fare through an airline or online travel agency. So why look at EF? If you use some of the non-default settings, you can empower yourself to find lower fares. For example, if you check the box that says "Show fares for all dates" and uncheck the box that says "Validate fares," you will see fares that are available between your cities but perhaps not on the exact dates you entered or for which flights on those days don't have the correct inventory. What's the use of that? You can see potentially much lower fares. If you examine the fare rules (available by clicking a button on the fare), it might be a bit tedious to read, but you'll see if there are date or day of week restrictions, which airlines can be used, required booking inventory, advance purchase, minimum stay, and other limitations. Armed with that detailed information, you can work backwards to obtain that fare. Perhaps you need to adjust your outbound or inbound dates. Perhaps you need to use the Flight Availability query to find flights with the needed inventory. Maybe the fare allows free stopovers at certain points? You can take advantage of that.
Originally Posted by
Globaliser
No, EF basically only shows you published fares, and these are readily available through many channels, including directly from the airline. There's nothing secret or hidden about them. EF's great strength is that it gives you real-time information about airline inventory, so you can see whether what you would like to book is actually available at the moment, or see why what you want isn't currently bookable.
EF also has a wealth of other relevant real-time information like schedules, and the alert functions allow you to ask to be told when things change so that you can plan your trip differently. There's also seating information, of course
Exactly.