Originally Posted by
sdsearch
I must have one of those my most recent Avis rental, because on mine the total cost dropped by a couple dollars because I "topped it off" to somewhat more than it was fueled up to before.
But isn't it technically impossible for everyone to top off to more than is in there?
So while I understand being charged a little less or a little more depending on how the exact fuel level looks on a car with such a sensor, it seems a little crazy to charge a "re-fueling fee" (on top of the little more) for just the small top-off difference.
Sure, if someone returns the car so that it doesn't read "full" (which the renter can see), they agreed to be charged a "re-fueling fee".
But if there's no way for the renter to see if they've topped off "enough", it seems unfair to charge a $16.99 (or whatever) "re-fueling fee" for just small top-off differences.
For the cars with said sensor, you can see what Avis is seeing via the app. That being said, the data in the app doesn't update immediately so you may need to open and close the app (multiple times) to get it to refresh. This can be frustrating when you've not much time left to get back to the rental car drop off and go through the whole sequence required to insure that the car is what you think it is by getting a receipt.
David