FlyerTalk Forums - View Single Post - Incorrectly denied partner airline mileage request
Old Jan 13, 2022, 3:07 pm
  #134  
SeattleDavid
 
Join Date: Jul 2003
Location: Gatwick, UK
Programs: UA *G, BA Silver
Posts: 1,675
Originally Posted by rjflies
Happy-ish news here too, but now a question.
The good: my trip has shown up.
The bad: the TATL legs were not credited with the following message:
LHR - ORD
Nov 22, 2021 • BA 0297 • Business (U)
Posted: Jan 13, 2022
Method: Ineligible - Award Ticket
This ticket was a paid PE ticket that I upgraded at the airport (also paid upgrade)--definitely not an award ticket. I should expect at least PE credit--probably not J, right?
A BA flight upgraded for cash at the airport will normally get you J credit, but it does depend on it not getting marked as U (award flight). I resolved my incidence of this problem in November by sending a private message here to BAMissingAvios and it was fixed within a few days (mine was more complex in that the 0 miles credited to BA and needed to be credited to AA as over 1000 EQDs).

I have had this award flight issue before, they always seem to be able to resolve it – but it is hard to work out whose responsibility it is and who to call. I would try a PM to BAMissingAvios - there's nothing to lose.
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