Originally Posted by
mike&co
I’ve tried calling but can’t even get through, just an automated message that ends in a disconnection. Any advice on how to contact BA to initiate a refund.
I think you have to phone. I'm not sure why some people are having such wildly varying experiences with getting through - see this thread from earlier today from someone who was not frustrated:
https://www.flyertalk.com/forum/brit...g-voucher.html