FlyerTalk Forums - View Single Post - Almost denied boarding due to sloppiness of Special Assistance team
Old Jan 13, 2022 | 9:01 am
  #4  
jomala05
 
Join Date: Dec 2020
Posts: 116
Originally Posted by Tobias-UK
I’m a little lost, on what basis do believe you are entitled to compensation?
On the basis that I nearly missed my flight because of the Special Assistance team being sloppy about insert the NMOK for both bookings, seemingly going back and forth between one and the other. On the basis that I WOULD have missed it if I hadn't had the pure luck of spotting the Swissport dispatcher and him being helpful. Entirely easyJet's fault that I was put in that position, as I followed the correct procedure by submitting the self-declaration via the contact form once for each booking.
Originally Posted by LondonElite
You want £200 in compensation for a £30 ticket?
As I said, I have no idea what's reasonable when the Special Assistance Team's incompetence caused me to feel extremely unwell until it turned out (upon boarding) that the Swissport dispatcher had sucessully coordinated things with the easyJet crew.
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