Originally Posted by Embowaf

I'm fairly new to Hyatt (and am a huge fan so far). I've probably stayed at one before, but I started paying attention to loyalty programs during the pandemic and made globalist in the first year.

Anyway, oddly, my very first stay at a Hyatt under my WoH account was the Grand Hyatt Baha Mar in the Bahamas this past summer, and they had a tablet you could order room service from that worked very well. OF COURSE, I got in to the Bahamas, two days before a cruise and immediately developed a fever and sore throat... multiple tests confirmed not covid, but nevertheless I stayed in the room those two days while family went out to experience the island, and I gotta say having such an easy way to get room service on that tablet was a lifesaver that absolutely influenced me going for globalist the rest of the year.

Also, I'm a fairly experience software engineer and have found the Hyatt website to far more responsive and functional than Marriott. Virtually no experience with Hilton.