Originally Posted by
WineCountryUA
Agree (to both)
Wonder if it is poor wording and UA means the credit will not be "refunded" except as a credit???
It was an odd change and has not changed the practice refunded to the original method of purchase.
Originally Posted by
jsloan
If it's a new booking, there's nothing in the DOT regulation that would allow UA to refuse a refund based upon the form of payment. (The seven day advance purchase requirement that UA has written, but not enforced, is specifically allowed by the DOT).
That's not to say that UA wouldn't try to argue the point.
I understood that it meant it would credited as a credit; however, I just cancelled a ticket online (part ETC and part Credit Card) but do not see the ETC back on my account yet. Does anyone know how long does this process take or do I need to contacted United - or was I entirely wrong and I actually lose the funds?