Originally Posted by
YYCguy
The contract staff didn’t show because many of them actually contracted the virus themselves or were in close contact with those that contracted the virus! Going to work sick or potentially sick is a bad bad idea!
But the advantage of have a contractor is they have a larger local pool of people that they can move around between different duties to meet demand and adjust for things like vacation and sickness.
If they can't staff all the positions to run a flight, all they need to do is a get one or two people in at check in to handle rebooking passengers onto Air Canada, Porter or PAL. That at least lets them meet their commitment to their customer to get them to their destination.