FlyerTalk Forums - View Single Post - Missing Stay (General Discussion Thread)
View Single Post
Old Dec 30, 2021 | 12:14 pm
  #5  
babyg_wc
10 Countries Visited
20 Countries Visited
30 Countries Visited
5 Years on Site
 
Join Date: May 2016
Posts: 1,269
Originally Posted by craigthemif
I know it's frustrating, but the major hotel chains have the benefits of elite status run until February or March precisely to give themselves time for late December stays to trickle though. (without somebody losing their status benefits incorrectly for January stays)
I was an early December (December 7th) but yeah if platinums gets awarded early Jan (i have a late jan booking) then no real issue.
I'm Hilton plat too, and comms between hilton and me is usually pretty good, this was my first year to try and go for Marriott plat... i will say that in general comms with Marriot backoffice, some of the places i have stayed is terrible.... emails go unanswered or are simply vague... seems you need to ask at least 3 times for things to happen....
babyg_wc is offline