Originally Posted by Kacee

I don't really care whether the food's packaged or not, but I would have liked to see UA keep expenditures up where they were, rather than degrading the food back to where it was pre-pandemic. Unfortunately, that's exactly what I've seen my last few trips through SFO. Clubs are still crowded, and the food options are getting worse. Unfortunately, cost-cutting to the bone seems to have seeped into UA management's DNA, and the passenger experience is a constant regression to a sub-mediocre norm.