Originally Posted by M.Wilson

I did a walk in at the passport office in Mississauga, ON earlier this week.

I was advised over the phone by Services Canada to walk in at my local office on either a Thursday (16th) or Tuesday (21st) in December based on my travel date, as these days are less busy than Mondays and Fridays. The earliest confirmed appointment I could have been offered was 10 January 2022.

Upon arrival as a walk in I was quickly told my travel date of 13 January 2022 was not in the date range of walk in applications being considered (contradicting the phone advice I received) the main walk in line was for people travelling up to 11 January. I was invited to wait in the secondary line for walk ins, and might be processed after the main walk in line was allowed into the office. Bit of a administrative joke really. The main line processed into the office quickly and the 4 of us in the secondary were moved up after about 20 minutes.

Inside the office they check your documents and application paperwork, give you a ticket and send you off to wait in another part of the office to see an agent. It took over an hour of waiting around but it was faster than I was expecting.


All up just under and hour and a half to see the agent, from when I joined the secondary walk in line, then around 5 -10 mins with the agent for them to enter data into the system. I was told the processing date for return was going to be 7 January 2022, no options for quicker processing but that suited my travel timing fine.

Good luck to anyone applying for a passport in the next few weeks.